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We are currently looking for enthusiastic and attentive individuals to join our team at The Royal Hotel.

We are a lovingly restored Georgian townhouse hotel providing luxury accommodation and exceptional hospitality, creating the perfect place to explore the fabulous countryside, food and drink.

This is an exciting opportunity for you to join a business that is part of James’ Places, an exquisite collection of hotels, inns and wedding venues. If you thrive on working in a dynamic and fast paced environment then read on!

About the Job

Whether you are greeting customers on arrival to the hotel, serving drinks at the bar or presenting fabulous food to guests you will be responsible for providing a warm and welcoming service to guests.

As Front of House you will be the first point of contact for customers entering the hotel and restaurant, coordinating and booking reservations, completing check ins/outs and ensuring good communication across the departments.

As Bar and Waiting you will be serving customers in a friendly and confident way, providing them with well presented food and drinks in a timely manner. You will ensure the bar and restaurant areas are kept clean, tidy and presentable to customers at all times.

Salaries start at National Minimum Wage.

About You

In all roles you will have excellent customer service skills, a high level of attention to detail and a drive for making every guests’ visit to The Royal enjoyable.

If you’re working behind the bar or serving in our restaurant you’ll be able to demonstrate your product knowledge in a friendly, confident and professional manner, spotting opportunities to upsell products effortlessly.

To be successful we are looking for the following individuals:

  • Team players
  • Friendly, professional and customer focused
  • Good communicator and able to build relationships
  • Works well under pressure
  • High level of attention to detail
  • Able to spot and maximise sales opportunities
  • Flexible to work various shift patterns
  • Previous experience is desirable but not essential

Job Types: Full-time, Part-time, Permanent

Schedule:

  • Weekends

Work remotely:

  • No

Apply Today

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